Aloha,
Mahalo for your order from MauiShirts.com. All returns are subject to evaluation by MauiShirts.
Please note that no return or exchange can be done if merchandise received by MauiShirts not in the same condition it was sent; obvious signs of use: (worn, washed, damaged, stained, altered), detached, damaged, or missing: (original tags, accessories, packaging).
If your return is FOR an exchange
Option (1) Straight Exchange (no refund will be issued)
Please enclose the exchange information using legible handwriting with your return
1) Your email address and shipping address.
2) Exchange size, color, or different merchandise(s).
3) Exchange dollar amount must be equal or greater value than your original purchase.
4) Exchanges do not qualify for free shipping promotion.
5) Please include a personal check or money order for exchange shipping ($9.00 per item and $2.00 for each additional item). Please include any price differences of bigger sizes or different merchandise.
6) Please make payable to MauiShirts.com Inc.
7) Please notify JZ at jz@MauiShirts.com of this exchange option so your return will be processed in a timely manner.
8) Your exchange will ship once we have received and processed your returned merchandise.
Option (2) Online Exchange (a refund will be issued)
1) If you need your domestic exchange expedited - please place your exchange order online.
2) Exchanges do not qualify for free shipping promotion.
3) Exchange shipping cost will be deducted from your refund if Free Shipping is selected.
4) Discount cost will be deducted from your refund if a Coupon Code is used.
5) Substitutions will be offered if exchange merchandise is not available. Partial refund will be issued if no response.
6) International exchanges - please place your exchange order online.
If your return is NOT for an exchange
1) 15% restocking fee will be deducted for all returns that are not for exchanges.
2) Return merchandise must be received by MauiShirts within 30 days of delivery.
3) We cannot accept return merchandise pass 30 days of delivery at this time. We appreciate your understanding.
A REFUND WILL BE ISSUED
Please be kind to other Aloha wear lovers! We shipped you a brand new item and expect to receive a return in the same condition in which it was shipped. Mahalo in advance for your kokua!
1) Merchandise returned in original condition with all original tags and accessories still attached.
2) Merchandise received by MauiShirts within 30 days of delivery.
3) Please allow MauiShirts 7-10 business days to process your return.
NO REFUND WILL BE ISSUED
1) Merchandise received by MauiShirts not in original condition; obvious signs of use: (worn, washed, damaged, stained, altered), detached, damaged, or missing: (original tags, accessories, packaging)..
2) Customers are responsible for all shipping and handling charges; non-refundable.
Return Instructions
1) Please kindly button up and fold the merchandise as flat as you can.
2) Please ship your return via U.S. Postal Service (USPS)
3) We are not responsible for lost or damaged packages containing your returns.
4) Please reference your 5 digits order number xxxxx outside of your package. mahalo!
5) Please mail your return to:
MAUISHIRTS.COM, INC.
REF: Order # xxxxx
PO BOX 950
WAILUKU HI 96793
